Our forever free plan lets you create and organize unlimited projects and is completely free. Forever. No credit card required.

All core features are included in the forever free plan, with a limit of up to two internal collaborators and two external users per project. Access to the 3D model library and model credits is not included, but models can still be purchased individually for $20 each.

Yes, IDCOLAB offers custom 3D modeling services for interior designers. If you need a specific product or design element modeled, you can submit a request, and our team will get in touch with pricing and delivery details.

No, you do not need to provide any payment information to sign up for the forever free plan. You can simply create an account and start using IDColab right away.

Yes, the IDCOLAB app is available on both the App Store and Google Play for iOS and Android users. Designed specifically for clients, the app makes it easy to collaborate, share feedback, and manage projects on the go—anytime, anywhere.

Yes, account admins have the flexibility to upgrade or downgrade your plan at any time. Simply log in to your account and navigate to the billing section under the user icon to make any necessary changes.

When you downgrade your plan, your data remains intact and accessible. However, please note that certain features and limitations associated with the downgraded plan will apply.

Yes, you can download files from IDColab.

Yes, you can share your work with clients who do not have an IDColab account. While they won't be able to provide feedback directly, our user-friendly mobile app enables easy collaboration and interaction with clients. By downloading the app, they can access and view projects on the go.

The IDColab mobile app is primarily designed for your clients to interact and collaborate with you on projects. It serves as a convenient tool for clients to access and view projects on the go. However, for full features and functionality, we recommend using a PC to access IDColab's web platform.

IDColab’s web platform works best on Google Chrome, Safari, and Microsoft Edge browsers.

Yes, our mobile app is available for both Android and Apple iOS systems, ensuring compatibility with a wide range of devices.

Yes, you can cancel your subscription at any time before it ends. Simply log in to your account and follow the instructions provided to cancel your subscription. However, we recommend downloading your project data before canceling.

No, your data will not be lost if you choose not to renew your subscription after the subscription period ends. However, please note that you will not be able to access your projects or files until you renew your subscription.

Yes, we take the security and privacy of our users' data very seriously. We use industry-standard security measures to protect your data and ensure it is kept safe and confidential. You can read more about our security and privacy policies on our website.

No, currently customization of the project dashboard is not supported in IDColab. The dashboard has a fixed layout and design.

You can upload the following file types to IDColab: PDF, PNG, JPEG, JPG, and MP4.

No, there are no file size limits for uploads on IDColab. You can freely upload files of any size.

If you exceed your storage limit on IDColab, you have the option to upgrade your plan. Upgrading will provide you with additional storage capacity, ensuring you can continue to store your files without any issues.

At IDColab, we prioritize data security and protection. But, it's important to note that we do not currently offer data backup or recovery services. We strongly recommend that our customers independently maintain backups of their data to prevent any accidental loss. If you have any questions or need assistance, our support team is here to help.

You can reach our support team through the live chat feature on our website or by sending an email to support@idcolab.com. Our team is ready to assist you with any questions or concerns you may have.

Absolutely! IDColab is designed to be used by interior design firms worldwide. Regardless of your location, you can utilize the software and leverage its features to enhance your design processes and collaborate seamlessly with your team. Our platform is accessible to international users, ensuring that you can benefit from its capabilities no matter where you are located.